Earlier this week I had to delay my trip to Boston, missing an important session put on by the newly formed Alliance of Women in Workers' Compensation. The program, a pre-conference event to the annual WCRI Conference that starts today, was called Creating an Advocacy-Based Claims Model for Workers’ Compensation. 

I arrived in Boston late yesterday afternoon. Friends I had dinner with told me it was an excellent event, with thought provoking information and ideas. Many of them were apparently centered around one of my pet topics; communication and the words we use with injured workers in our system. I regret missing that program – but all is not lost.

Our friends at Out Front Ideas, Mark Walls and Kimberly George, will be presenting their next webinar on that specific topic. It is scheduled for March 15, 2016, at 11:00AM CST.

Here is a description of the webinar:

The Alliance of Women in Workers’ Compensation is hosting a conference in Boston on March 9th, titled “Creating an Advocacy-Based Claims Model.” This webinar will explore topics discussed there, including the rationale behind an advocacy-based claims model that engages all key stakeholders with a consistent approach and truly strives to provide the best outcome for the injured worker. Our guests are participants in the collaborative event and will join us to share their insights and recommendations. 


      • Key elements that should be included in the design of an advocacy-based claims model. 
      • Important considerations and obstacles that must be overcome for implementation. 
      • How stakeholders like employers, payers, service providers and attorneys can build a business case around adopting such a model. 
      • How this model helps to increase employee satisfaction and, ultimately, reduce costs. 


      • Denise Zoe Algire, Director of Managed Care & Disability, Corporate Risk Management at Albertsons Safeway 
      • Artemis Emslie, President at myMatrixx 
      • Noreen Olson, Manager, Claims at Starbucks 
      • Kathy Tazic, Managing Director, National Accounts at Sedgwick

Those interested may register here. I can tell you I won't miss it this time.



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